About this policy
This Privacy Policy describes Our procedures for the collection, use, and disclosure of Your information when You use the Service. It explains Your privacy rights and how the law protects You.
We use Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this policy.
Definitions
Capitalized terms have the meanings below, whether used in singular or plural form.
- Account
- A unique account created for You to access the Service or parts of it.
- Affiliate
- An entity controlling, controlled by, or under common control with a party.
- Application
- Knot Window, the software program provided by the Company.
- Company
- Knot Window, also referred to as We, Us, or Our.
- Country
- Niue.
- Device
- A phone, tablet, computer, or other device that can access the Service.
- Personal Data
- Information relating to an identified or identifiable individual.
- Service
- The Application.
- Service Provider
- A person or legal entity processing data on behalf of the Company.
- Usage Data
- Data collected automatically through Service use or infrastructure.
- You
- The individual or legal entity accessing or using the Service.
Data that may be collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You.
Usage Data
Usage Data is collected automatically when using the Service. It may include a Device's IP address, browser type and version, pages visited, visit date and time, time spent, unique Device identifiers, and diagnostic data.
When You access the Service through a mobile Device, this may also include the Device type, unique ID, IP address, operating system, mobile browser type, and related diagnostic data. We may receive information sent by Your browser or mobile Device.
How Personal Data may be used
- To provide, maintain, monitor, and improve the Service.
- To manage Your Account and access to Service functions.
- To perform a contract for products, items, or services purchased through the Service.
- To contact You by email, phone, SMS, push notification, or another equivalent communication about features, services, updates, or security.
- To provide news, offers, and information about similar services unless You opt out.
- To attend to and manage Your requests.
- To evaluate or complete a merger, reorganization, sale, or other business transfer.
- For analysis, usage trends, campaign evaluation, and improvements to the Service and Your experience.
Sharing and legal disclosure
We may share Personal Data with Service Providers, during a business transfer, with Affiliates required to honor this policy, with business partners, in public areas of the Service, or for another purpose with Your consent.
We may also disclose Personal Data in response to valid requests by public authorities or where We believe disclosure is necessary to comply with law, protect Our rights or property, prevent or investigate wrongdoing, protect users or the public, or protect against legal liability.
If the Company is involved in a merger, acquisition, or asset sale, We will provide notice before Personal Data is transferred and becomes subject to a different privacy policy.
Retention and international transfer
We retain Personal Data only for as long as necessary for the purposes in this policy, including legal compliance, dispute resolution, and enforcement of agreements. We may delete, aggregate, or anonymize information sooner when it is no longer needed.
Information may be retained longer for a legal obligation, legal claims, Your explicit request, or technical backup limitations. When a period expires, information is securely deleted or anonymized. Limited residual copies may remain in encrypted backups.
Your information may be processed in countries with different data protection laws. Where required, We use appropriate safeguards and take reasonable steps to keep Personal Data secure and consistent with this policy.
Access, correction, and deletion
You may have the right to delete, or request assistance deleting, Personal Data collected about You. The Service may let You update, amend, or delete information through Account settings. You may also contact Us to request access, correction, or deletion.
Some information may need to be retained when We have a legal obligation or another lawful basis.
Security, children, and other websites
Security
We use commercially reasonable means to protect Personal Data, but no Internet transmission or electronic storage method is completely secure. Absolute security cannot be guaranteed.
Children's privacy
The Service does not address anyone under 16, and We do not knowingly collect personally identifiable information from anyone under 16. Parents or guardians who believe a child has provided Personal Data should contact Us. If legally required, We may request parental consent before collecting and using information.
Links to other websites
The Service may link to websites not operated by Us. Please review the privacy policy of each third party. We do not control and are not responsible for third-party content, policies, or practices.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Where appropriate, We may also notify You by email or through a prominent notice in the Service before a change becomes effective.
Please review this page periodically. Changes take effect when posted.
Contact Us
If You have questions about this Privacy Policy, You can contact Us by email or phone.